Training DVD: Zingerman's 3 Steps to Giving Great Service
We share our core customer service concepts from The Art of Giving Great Service Seminar in a fun and memorable lesson that will get your organization started building great service skills and culture into every single element of your organizational activity.
Length: 22 min.
"Last year, I showed it to my employees at the start of our busy season, and we saw an 18% increase in sales! It's the best tool I've found to encourage great service." – Diane Riehm, Riehm Farms, Tiffin, OH