{"title":"All Virtual Workshops","description":"","products":[{"product_id":"visioning-a-tool-for-all-times","title":"Intro to Visioning","description":"\u003cdiv class=\"course-details\" id=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003ekey takeaways\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eWhat you'll learn\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eZingerman’s approach to visioning and use it in your personal and\/or professional life\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eZingerman’s 8 Steps to Writing a Vision - and you’ll have the chance to begin writing a vision of greatness for yourself!\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eThe advantages of learning alongside participants who face similar challenges\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"course-details\" class=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003edetails, details\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eUpcoming Dates\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003e\u003cspan data-sheets-root=\"1\"\u003eOctober 12, 2026* | 1:00-3:30PM Eastern\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\n\u003cp\u003eFor an awesome virtual experience, we've got loads of information and tips on \u003ca href=\"https:\/\/www.zingtrain.com\/what-to-expect\/\" target=\"_blank\"\u003e\u003cspan style=\"color: #45818e;\"\u003e\u003cstrong\u003ewhat to expect in a ZingTrain virtual workshop,\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e including what information you'll get in advance, and so much more!\u003c\/p\u003e\n*For the sake of knowing all your options, this virtual workshop is also a member in our \u003cstrong\u003eLeadership Development Workshop Series\u003c\/strong\u003e, a seasonal bundle of eight virtual workshops designed to build leadership skills and help you grow alongside a cohort of others. \u003ca href=\"https:\/\/shop.zingtrain.com\/products\/leadership-development-workshop-series-cohort\" target=\"_blank\"\u003e\u003cspan style=\"color: #45818e;\"\u003e\u003cstrong\u003eLearn more!\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\n\u003c\/div\u003e","brand":"ZingTrain","offers":[{"title":"October 12, 2026 | 1:00-3:30PM Eastern","offer_id":52143044657383,"sku":"WSV-VISI-261012","price":195.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1829\/5343\/products\/LDWS-VISION.png?v=1588020695"},{"product_id":"change","title":"Bottom-Line Change®","description":"\u003cdiv id=\"course-details\" class=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003ekey takeaways\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eWhat you'll learn\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eZingerman’s approach to effective organizational change\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eNew skills and knowledge to better understand, navigate, and implement change\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eThe advantages of learning alongside participants who face similar challenges\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"course-details\" class=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003edetails, details\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eUpcoming Dates\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003eSeptember 22, 2026 | 1:00-3:30PM Eastern\u003c\/li\u003e\n\u003cli\u003eDecember 7, 2026* | 1:00-3:30PM Eastern\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\n\u003cp\u003eFor an awesome virtual experience, we've got loads of information and tips on \u003ca href=\"https:\/\/www.zingtrain.com\/what-to-expect\/\" target=\"_blank\"\u003e\u003cspan style=\"color: #45818e;\"\u003e\u003cstrong\u003ewhat to expect in a ZingTrain virtual workshop,\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e including what information you'll get in advance, and so much more!\u003c\/p\u003e\n*For the sake of knowing all your options, this virtual workshop is also a member in our \u003cstrong\u003e Leadership Development Workshop Series\u003c\/strong\u003e, a seasonal bundle of eight virtual workshops designed to build leadership skills and help you grow alongside a cohort of others. \u003ca href=\"https:\/\/shop.zingtrain.com\/products\/leadership-development-workshop-series-cohort\" target=\"_blank\"\u003e\u003cspan style=\"color: #45818e;\"\u003e\u003cstrong\u003eLearn more!\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\n\u003c\/div\u003e","brand":"ZingTrain","offers":[{"title":"September 22, 2026 | 1:00-3:30PM Eastern","offer_id":52179328303335,"sku":"WSV-CHAN-260922","price":195.0,"currency_code":"USD","in_stock":true},{"title":"December 7, 2026 | 1:00-3:30PM Eastern","offer_id":52143060812007,"sku":"WSV-CHAN-261207","price":195.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1829\/5343\/products\/Change_d3bb1457-0a0e-4b80-bbcb-accdae6c282b.png?v=1588788745"},{"product_id":"courageous-conversations","title":"Courageous Conversations","description":"\u003cdiv id=\"course-details\" class=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003eey takeaways\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eWhat you'll learn\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eHow to recognize and better handle interpersonal workplace conflict\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eHow to engage effectively in a Courageous Conversation\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eThe advantages of learning alongside participants who face similar challenges\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"course-details\" class=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003edetails, details\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eUpcoming Dates\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003e\u003cspan data-sheets-root=\"1\"\u003eSeptember 10, 2026\u003cmeta charset=\"utf-8\"\u003e | 1:00PM-3:30PM Eastern\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-sheets-root=\"1\"\u003eNovember 23, 2026* | 1:00PM-3:30PM Eastern\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\n\u003cp\u003eFor an awesome virtual experience, we've got loads of information and tips on \u003ca href=\"https:\/\/www.zingtrain.com\/what-to-expect\/\" target=\"_blank\"\u003e\u003cspan style=\"color: #45818e;\"\u003e\u003cstrong\u003ewhat to expect in a ZingTrain virtual workshop,\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e including what information you'll get in advance, and so much more!\u003c\/p\u003e\n*For the sake of knowing all your options, this virtual workshop is also a member in our \u003cstrong\u003e Leadership Development Workshop Series\u003c\/strong\u003e, a seasonal bundle of eight virtual workshops designed to build leadership skills and help you grow alongside a cohort of others. \u003ca href=\"https:\/\/shop.zingtrain.com\/products\/leadership-development-workshop-series-cohort\" target=\"_blank\"\u003e\u003cspan style=\"color: #45818e;\"\u003e\u003cstrong\u003eLearn more!\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\n\u003c\/div\u003e","brand":"ZingTrain","offers":[{"title":"September 10, 2026 | 1:00PM-3:30PM Eastern","offer_id":52142992425191,"sku":"WSV-CONV-260910","price":195.0,"currency_code":"USD","in_stock":true},{"title":"November 23, 2026 | 1:00PM-3:30PM Eastern","offer_id":52142994096359,"sku":"WSV-CONV-261123","price":195.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1829\/5343\/products\/Convoicon_b2183308-522a-4daa-a778-4eba2e26988e.png?v=1595522178"},{"product_id":"service","title":"The Art of Giving Great Service","description":"\u003cdiv id=\"course-details\" class=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003ekey takeaways\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eWhat you'll learn\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eZingerman’s approach to customer service and how it can be adapted to work in your organization\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eNew tools and techniques to supplement and reinforce in-house customer service improvement initiatives\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eThe advantages of learning alongside participants who face similar challenges\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"course-details\" class=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003edetails, details\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eUpcoming Dates\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003e\u003cspan data-sheets-root=\"1\"\u003eSeptember 14, 2026* | 1:00-3:30PM Eastern\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-sheets-root=\"1\"\u003eDecember 8, 2026 | 1:00-3:30PM Eastern\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\n\u003cp\u003eFor an awesome virtual experience, we've got loads of information and tips on \u003ca href=\"https:\/\/www.zingtrain.com\/what-to-expect\/\" target=\"_blank\"\u003e\u003cspan style=\"color: #45818e;\"\u003e\u003cstrong\u003ewhat to expect in a ZingTrain virtual workshop,\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e including what information you'll get in advance, and so much more!\u003c\/p\u003e\n*For the sake of knowing all your options, this virtual workshop is also a member in our \u003cstrong\u003e Leadership Development Workshop Series\u003c\/strong\u003e, a seasonal bundle of eight virtual workshops designed to build leadership skills and help you grow alongside a cohort of others. \u003ca href=\"https:\/\/shop.zingtrain.com\/products\/leadership-development-workshop-series-cohort\" target=\"_blank\"\u003e\u003cspan style=\"color: #45818e;\"\u003e\u003cstrong\u003eLearn more!\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\n\u003c\/div\u003e","brand":"ZingTrain","offers":[{"title":"September 14, 2026 | 1:00-3:30PM Eastern","offer_id":52143002517735,"sku":"WSV-SERV-260914","price":195.0,"currency_code":"USD","in_stock":true},{"title":"December 8, 2026 | 1:00-3:30PM Eastern","offer_id":52143002550503,"sku":"WSV-SERV-261208","price":195.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1829\/5343\/products\/Serviceicon.png?v=1594147300"},{"product_id":"leadership","title":"Living Servant Leadership","description":"\u003cdiv id=\"course-details\" class=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003ekey takeaways\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eWhat you'll learn\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eThe leadership philosophy that has been successful at Zingerman’s and how you can apply Servant Leadership in your work\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eNew skills and knowledge that can improve your performance as a manager and\/or leader\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eThe advantages of learning alongside participants who face similar challenges\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"course-details\" class=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003edetails, details\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eUpcoming Dates\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003e\u003cspan data-sheets-root=\"1\"\u003eJuly 21, 2026 | 1:00-3:30PM Eastern\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-sheets-root=\"1\"\u003eSeptember 28, 2026* | 1:00-3:30PM Eastern\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-sheets-root=\"1\"\u003eDecember 2, 2026 | \u003cmeta charset=\"utf-8\"\u003e1:00-3:30PM Eastern\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003eFor an awesome virtual experience, we've got loads of information and tips on \u003ca href=\"https:\/\/www.zingtrain.com\/what-to-expect\/\" target=\"_blank\"\u003e\u003cspan style=\"color: #45818e;\"\u003e\u003cstrong\u003ewhat to expect in a ZingTrain virtual workshop,\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e including what information you'll get in advance, and so much more!\u003c\/p\u003e\n*For the sake of knowing all your options, this virtual workshop is also a member in our \u003cstrong\u003e Leadership Development Workshop Series\u003c\/strong\u003e, a seasonal bundle of eight virtual workshops designed to build leadership skills and help you grow alongside a cohort of others. \u003ca href=\"https:\/\/shop.zingtrain.com\/products\/leadership-development-workshop-series-cohort\" target=\"_blank\"\u003e\u003cspan style=\"color: #45818e;\"\u003e\u003cstrong\u003eLearn more!\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\n\u003c\/div\u003e","brand":"ZingTrain","offers":[{"title":"July 21\u0026#44 2026 | 1:00PM-3:30PM Eastern","offer_id":51735819616487,"sku":"WSV-LEAD-260721","price":195.0,"currency_code":"USD","in_stock":true},{"title":"September 28, 2026 | 1:00PM-3:30PM Eastern","offer_id":52143020966119,"sku":"WSV-LEAD-260928","price":195.0,"currency_code":"USD","in_stock":true},{"title":"December 2, 2026 | 1:00PM-3:30PM Eastern","offer_id":52143021424871,"sku":"WSV-LEAD-261202","price":195.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1829\/5343\/products\/LEADERSHIP_95da90d5-71ae-4d40-96b7-234a9dc9af34.png?v=1748526988"},{"product_id":"mindful-self-management","title":"Mindful Self-Management","description":"\u003cdiv id=\"course-details\" class=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003ekey takeaways\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eWhat you'll learn\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eThe correlation between effective self-management and personal\/organizational success\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eNew tools and techniques to live and lead more intentionally\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eThe advantages of learning alongside participants who face similar challenges\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"course-details\" class=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003edetails, details\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eUpcoming Dates\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003e\u003cspan data-sheets-root=\"1\"\u003eJuly 23, 2026 | 1:00-3:30PM Eastern\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-sheets-root=\"1\"\u003eNovember 19, 2026 | 1:00-3:30PM Eastern\u003cbr\u003e\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\nFor an awesome virtual experience, we've got loads of information and tips on \u003ca href=\"https:\/\/www.zingtrain.com\/what-to-expect\/\" target=\"_blank\"\u003e\u003cspan style=\"color: #45818e;\"\u003e\u003cstrong\u003ewhat to expect in a ZingTrain virtual workshop,\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e including what information you'll get in advance, and so much more!\u003cbr\u003e\n\u003c\/div\u003e","brand":"ZingTrain","offers":[{"title":"July 23, 2026 | 1:00-3:30 PM Eastern","offer_id":51735985225959,"sku":"WSV-MIND-260723","price":195.0,"currency_code":"USD","in_stock":true},{"title":"November 19, 2026 | 1:00-3:30 PM Eastern","offer_id":52143058419943,"sku":"WSV-MIND-261119","price":195.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1829\/5343\/products\/MindfulnessinManagement.png?v=1591968906"},{"product_id":"culture","title":"Building Organizational Culture","description":"\u003cdiv class=\"course-details\" id=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003ekey takeaways\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eWhat you'll learn\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eWhy Zingerman’s believes that a good orientation is key to creating the culture we want\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eZingerman’s Elements of Building Organizational Culture and tools to use as a framework to identify areas of strength and opportunity\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eHow to identify and consider what cultural information you want to share in your onboarding process\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eThe advantages of learning alongside participants who face similar challenges\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"course-details\" id=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003edetails, details\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eUpcoming Dates\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003eAugust 31, 2026* | 1:00-3:30PM Eastern\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\n\u003cp\u003eFor an awesome virtual experience, we've got loads of information and tips on \u003ca href=\"https:\/\/www.zingtrain.com\/what-to-expect\/\" target=\"_blank\"\u003e\u003cspan style=\"color: #45818e;\"\u003e\u003cstrong\u003ewhat to expect in a ZingTrain virtual workshop,\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e including what information you'll get in advance, and so much more!\u003c\/p\u003e\n*For the sake of knowing all your options, this virtual workshop is also a member in our \u003cstrong\u003e Leadership Development Workshop Series\u003c\/strong\u003e, a seasonal bundle of eight virtual workshops designed to build leadership skills and help you grow alongside a cohort of others. \u003ca href=\"https:\/\/shop.zingtrain.com\/products\/leadership-development-workshop-series-cohort\" target=\"_blank\"\u003e\u003cspan style=\"color: #45818e;\"\u003e\u003cstrong\u003eLearn more!\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\n\u003c\/div\u003e","brand":"ZingTrain","offers":[{"title":"August 31, 2026 | 1:00-3:30PM Eastern","offer_id":52142972240103,"sku":"WSV-CULT-260831","price":195.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1829\/5343\/products\/Cultureicon.png?v=1594146415"},{"product_id":"training","title":"Create Training Plans that Work","description":"\u003cdiv class=\"course-details\" id=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003ekey takeaways\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eWhat you'll learn\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eZingerman's 4 Training Plan Questions and how to use them to create Training Plans\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eNew tools and techniques and how to share them with fellow trainers\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eThe advantages of learning alongside participants who face similar challenges\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"course-details\" id=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003edetails, details\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eUpcoming Dates\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003e\u003cspan data-sheets-root=\"1\"\u003eThursday, August 6, 2026 | \u003cmeta charset=\"utf-8\"\u003e1:00PM-3:30PM Eastern\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-sheets-root=\"1\"\u003eMonday, November 9, 2026* | \u003cmeta charset=\"utf-8\"\u003e1:00PM-3:30PM Eastern \u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\n\u003cp\u003eFor an awesome virtual experience, we've got loads of information and tips on \u003ca href=\"https:\/\/www.zingtrain.com\/what-to-expect\/\" target=\"_blank\"\u003e\u003cspan style=\"color: #45818e;\"\u003e\u003cstrong\u003ewhat to expect in a ZingTrain virtual workshop,\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e including what information you'll get in advance, and so much more!\u003c\/p\u003e\n*For the sake of knowing all your options, this virtual workshop is also a member in our \u003cstrong\u003e Leadership Development Workshop Series\u003c\/strong\u003e, a seasonal bundle of eight virtual workshops designed to build leadership skills and help you grow alongside a cohort of others. \u003ca href=\"https:\/\/shop.zingtrain.com\/products\/leadership-development-workshop-series-cohort\" target=\"_blank\"\u003e\u003cspan style=\"color: #45818e;\"\u003e\u003cstrong\u003eLearn more!\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\n\u003c\/div\u003e","brand":"ZingTrain","offers":[{"title":"August 6, 2026 | 1:00PM-3:30PM Eastern","offer_id":52142923022567,"sku":"WSV-TRAI-260806","price":195.0,"currency_code":"USD","in_stock":true},{"title":"November 9, 2026 | 1:00PM-3:30PM Eastern","offer_id":52142946910439,"sku":"WSV-TRAI-261109","price":195.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1829\/5343\/products\/Trainingicon.png?v=1594734939"},{"product_id":"people","title":"Tools for Interviewing and Hiring","description":"\u003cdiv class=\"course-details\" id=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003ekey takeaways\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eWhat you'll learn\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eZingerman’s approach to hiring and how it can be adapted to work in your organization\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eNew tools and techniques to more effectively hire qualified candidates\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eThe advantages of learning alongside participants who face similar challenges\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"course-details\" id=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003edetails, details\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eUpcoming Dates\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003e\u003cspan data-sheets-root=\"1\"\u003eOctober 26, 2026*  | 1:00-3:30PM Eastern\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\n\u003cp\u003eFor an awesome virtual experience, we've got loads of information and tips on \u003ca href=\"https:\/\/www.zingtrain.com\/what-to-expect\/\" target=\"_blank\"\u003e\u003cspan style=\"color: #45818e;\"\u003e\u003cstrong\u003ewhat to expect in a ZingTrain virtual workshop,\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e including what information you'll get in advance, and so much more!\u003c\/p\u003e\n*For the sake of knowing all your options, this virtual workshop is also a member in our \u003cstrong\u003e Leadership Development Workshop Series\u003c\/strong\u003e, a seasonal bundle of eight virtual workshops designed to build leadership skills and help you grow alongside a cohort of others. \u003ca href=\"https:\/\/shop.zingtrain.com\/products\/leadership-development-workshop-series-cohort\" target=\"_blank\"\u003e\u003cspan style=\"color: #45818e;\"\u003e\u003cstrong\u003eLearn more!\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e\n\u003c\/div\u003e","brand":"ZingTrain","offers":[{"title":"October 26, 2026 | 1:00-3:30PM Eastern","offer_id":52142996357351,"sku":"WSV-PEOP-261026","price":195.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1829\/5343\/products\/Peopleicon.png?v=1594671648"},{"product_id":"leaders-guide-to-performance-management","title":"Leader's Guide to Performance Management","description":"\u003cdiv class=\"course-details\" id=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003ekey takeaways\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eWhat you'll learn\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eHow Zingerman’s defines effective performance feedback and the difference between formal and informal feedback\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eHow to address performance problems and deliver productive feedback designed to help employees succeed\u003c\/li\u003e\n\u003cli\u003eNew tools and techniques to supplement and reinforce your performance management skills\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eThe advantages of learning alongside participants who face similar challenges\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"course-details\" id=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003edetails, details\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eUpcoming Dates\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003eJuly 13, 2026 | 1:00PM-4:30 PM Eastern\u003c\/li\u003e\n\u003cli\u003eSeptember 24, 2026 | 1:00-4:30PM Eastern\u003c\/li\u003e\n\u003cli\u003eDecember 3, 2026 | 1:00-4:30PM Eastern\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\nFor an awesome virtual experience, we've got loads of information and tips on \u003ca href=\"https:\/\/www.zingtrain.com\/what-to-expect\/\" target=\"_blank\"\u003e\u003cspan style=\"color: #45818e;\"\u003e\u003cstrong\u003ewhat to expect in a ZingTrain virtual workshop,\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e including what information you'll get in advance, and so much more!\u003c\/div\u003e","brand":"ZingTrain","offers":[{"title":"July 13\u0026#44 2026 | 1:00PM-4:30PM Eastern","offer_id":51735981064423,"sku":"WSV-PERF-260713","price":295.0,"currency_code":"USD","in_stock":true},{"title":"September 24, 2026 | 1:00PM-4:30PM Eastern","offer_id":52143014609127,"sku":"WSV-PERF-260924","price":295.0,"currency_code":"USD","in_stock":true},{"title":"December 3#44 2026 | 1:00PM-4:30PM Eastern","offer_id":52285372334311,"sku":"WSV-PERF-261203","price":295.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1829\/5343\/files\/Talkingheadswlightbulb.png?v=1742924871"},{"product_id":"intro-to-open-book-management","title":"Intro to Open Book Management","description":"\u003cdiv id=\"course-details\" class=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003ekey takeaways\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eWhat you'll learn\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eZingerman's approach to Open Book Management and how it can be adapted to work in your organization\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eA variety of new tools and techniques for educating and empowering staff to make sound decisions\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eThe advantages of learning alongside participants who face similar challenges\u003c\/li\u003e\n\u003cli\u003eHow to have fun with numbers!\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"course-details\" class=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003edetails, details\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eUpcoming Dates\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003eOctober 19, 2026 | 1:00-3:30PM Eastern\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\nFor an awesome virtual experience, we've got loads of information and tips on \u003ca href=\"https:\/\/www.zingtrain.com\/what-to-expect\/\" target=\"_blank\"\u003e\u003cspan style=\"color: #45818e;\"\u003e\u003cstrong\u003ewhat to expect in a ZingTrain virtual workshop,\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e including what information you'll get in advance, and so much more!\u003cbr\u003e\u003c!-- End of List of Event Details --\u003e\n\u003c\/div\u003e","brand":"ZingTrain","offers":[{"title":"October 19, 2026 | 1:00-4:30PM Eastern","offer_id":52143028207847,"sku":"WSV-OBM-261019","price":295.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1829\/5343\/products\/OpenBookManagement_1cfe06af-3f8f-4ce2-a515-110c241a4902.png?v=1605898459"},{"product_id":"5-steps-to-effective-on-shift-training","title":"5 Steps to Effective On-Shift Training","description":"\u003cdiv id=\"course-details\" class=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003ekey takeaways\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eWhat you'll learn\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eHow to use the 5 Steps to Effective On-Shift Training\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eNew tools and techniques to share with fellow trainers\u003c\/li\u003e\n\u003cli\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cmeta charset=\"utf-8\"\u003eThe advantages of learning alongside participants who face similar challenges\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"course-details\" class=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003edetails, details\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eUpcoming Dates\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003eJuly 9, 2026 | 1:00PM-3:30PM Eastern\u003c\/li\u003e\n\u003cli\u003eOctober 20, 2026 | 10:00AM-12:30PM Eastern\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\nFor an awesome virtual experience, we've got loads of information and tips on \u003ca href=\"https:\/\/www.zingtrain.com\/what-to-expect\/\" target=\"_blank\"\u003e\u003cspan style=\"color: #45818e;\"\u003e\u003cstrong\u003ewhat to expect in a ZingTrain virtual workshop,\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e including what information you'll get in advance, and so much more!\u003c\/div\u003e\n\u003c!-- End of List of Event Details --\u003e\n\u003cdiv class=\"trainers-row\"\u003e\n\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e","brand":"ZingTrain","offers":[{"title":"July 9\u0026#44 2026 | 1:00PM-3:30PM Eastern","offer_id":51735978475751,"sku":"WSV-ONSH-260709","price":195.0,"currency_code":"USD","in_stock":true},{"title":"October 20, 2026 | 10:00AM-12:30PM Eastern","offer_id":52179329482983,"sku":"WSV-ONSH-261020","price":195.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1829\/5343\/products\/Training2.png?v=1605899131"},{"product_id":"how-to-write-standard-operating-procedures","title":"How to Write Standard Operating Procedures","description":"\u003cdiv id=\"course-details\" class=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003eLearn how to write clear, useful SOPs. Explore types of SOPs, follow a simple 4-step process, and practice documenting real work.\u003cbr\u003e\u003cmeta charset=\"utf-8\"\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"course-details\"\u003e\u003c\/div\u003e\n\u003cdiv class=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e\n\u003cdiv id=\"course-details\" class=\"course-details\"\u003e\n\u003cspan class=\"about-us-eyebrow course\"\u003ekey takeaways\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eWhat you'll learn\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003eWhat Standard Operating Procedures are and why they are important for your organization\u003c\/li\u003e\n\u003cli\u003eWhen to use different types of SOPs\u003c\/li\u003e\n\u003cli\u003eThe 4 Steps to Writing an SOP - plus the chance to use them to begin documenting a system, procedure, or task\u003cbr\u003e\u003cmeta charset=\"utf-8\"\u003e\n\u003c\/li\u003e\n\u003cli\u003eThe advantages of learning alongside participants who face similar challenges\u003cbr\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"course-details\" class=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003edetails, details\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eUpcoming Dates\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003e\u003cspan data-sheets-root=\"1\"\u003eSeptember 3, 2026 | 1:00-3:30PM Eastern\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\n\u003cp\u003eFor an awesome virtual experience, we've got loads of information and tips on \u003ca href=\"https:\/\/www.zingtrain.com\/what-to-expect\/\" target=\"_blank\"\u003e\u003cspan style=\"color: #45818e;\"\u003e\u003cstrong\u003ewhat to expect in a ZingTrain virtual workshop,\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e including what information you'll get in advance, and so much more!\u003c\/p\u003e\n\u003cbr\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"ZingTrain","offers":[{"title":"September 3, 2026 | 1:00PM-3:30PM Eastern","offer_id":52142985052391,"sku":"WSV-HOWT-260903","price":195.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1829\/5343\/products\/BusinessSystems.png?v=1611243128"},{"product_id":"tools-for-effective-peer-feedback","title":"Tools for Effective Peer Feedback","description":"\u003cdiv id=\"course-details\" class=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003ekey takeaways\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eWhat you'll learn\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003eThe impact your beliefs can have on both your willingness to give and receive feedback.\u003c\/li\u003e\n\u003cli\u003eBarriers that get in the way of giving and receiving feedback.\u003c\/li\u003e\n\u003cli\u003eTips for giving and receiving effective and productive feedback.\u003c\/li\u003e\n\u003cli\u003eThe advantages of learning alongside participants who face similar challenges\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"course-details\" class=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003edetails, details\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eUpcoming Dates\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003e\u003cspan data-sheets-root=\"1\"\u003eOctober 8, 2026 | 1:00-3:30PM Eastern\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\nFor an awesome virtual experience, we've got loads of information and tips on \u003ca href=\"https:\/\/www.zingtrain.com\/what-to-expect\/\" target=\"_blank\"\u003e\u003cspan style=\"color: #45818e;\"\u003e\u003cstrong\u003ewhat to expect in a ZingTrain virtual workshop,\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e including what information you'll get in advance, and so much more!\u003cbr\u003e\n\u003c\/div\u003e\n\u003c!-- End of List of Event Details --\u003e\n\u003cdiv class=\"trainers-row\"\u003e\n\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e","brand":"ZingTrain","offers":[{"title":"October 8, 2026 | 1:00-3:30PM Eastern","offer_id":52143042429159,"sku":"WSV-PEER-261008","price":195.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1829\/5343\/files\/Conversation2.png?v=1748526988"},{"product_id":"organizational-design","title":"Zingerman's Approach to Organizational Design","description":"\u003cdiv id=\"course-details\" class=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003ekey takeaways\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eWhat you'll learn\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003eThe Zingerman's Community of Businesses ownership structure and how decisions are made\u003c\/li\u003e\n\u003cli\u003eWhy this approach to ownership and governance has been chosen, the benefits of operating in this way, and how it has evolved over time\u003c\/li\u003e\n\u003cli\u003eWhat to consider when making your own ownership and governance decisions\u003c\/li\u003e\n\u003cli\u003eThe advantages of learning alongside participants with similar interests\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cstrong\u003e\"Governance - how it is run - that is the art\"\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp style=\"text-align: center;\"\u003e\u003cem\u003e- Ari Weinzweig\u003c\/em\u003e\u003c\/p\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"course-details\" id=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003edetails, details\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eUpcoming Dates\u003c\/h2\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003eJoin the waiting list to be notified of its return\u003cmeta charset=\"utf-8\"\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\nFor an awesome virtual experience, we've got loads of information and tips on \u003ca href=\"https:\/\/www.zingtrain.com\/what-to-expect\/\" target=\"_blank\"\u003e\u003cspan style=\"color: #45818e;\"\u003e\u003cstrong\u003ewhat to expect in a ZingTrain virtual workshop,\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e including what information you'll get in advance, and so much more!\u003cbr\u003e\n\u003c\/div\u003e\n\u003c!-- End of List of Event Details --\u003e\n\u003cdiv class=\"trainers-row\"\u003e\n\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e","brand":"ZingTrain","offers":[{"title":"Default Title","offer_id":51167082774759,"sku":"WSV-GOV","price":195.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1829\/5343\/products\/AmericanDreamGame.png?v=1597083923"},{"product_id":"enhance-your-relationship-with-time","title":"Enhance Your Relationship With Time","description":"\u003cdiv class=\"course-details\" id=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003ekey takeaways\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eWhat you'll learn\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003ePractical strategies to get things done and tactical tools to better manage time\u003c\/li\u003e\n\u003cli\u003eApproaches that allow you to feel more satisfied and joyful about how you spend your time\u003c\/li\u003e\n\u003cli\u003eThe advantages of learning alongside participants who face similar challenges\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"course-details top-50\" id=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003edetails, details\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eUpcoming Dates\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003e\u003cspan data-sheets-root=\"1\"\u003eOctober 14, 2026 | 1:00-3:30PM Eastern\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\nFor an awesome virtual experience, we've got loads of information and tips on \u003ca href=\"https:\/\/www.zingtrain.com\/what-to-expect\/\" target=\"_blank\"\u003e\u003cspan style=\"color: #45818e;\"\u003e\u003cstrong\u003ewhat to expect in a ZingTrain virtual workshop,\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e including what information you'll get in advance, and so much more!\u003c\/div\u003e\n\u003c!-- End of List of Event Details --\u003e\n\u003cdiv id=\"trainers\" class=\"trainers-content top-n25\"\u003e\n\u003cimg class=\"abs-image left-n100 top-50\" src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1829\/5343\/files\/middle-bars.png?v=1588101020\"\u003e\n\u003cdiv class=\"trainers-content-box\" id=\"Trainers\" style=\"text-align: left;\"\u003e\n\u003cspan class=\"about-us-eyebrow\"\u003eguest trainer\u003c\/span\u003e\n\u003ch2\u003eGrace Singleton\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003e\u003cimg src=\"https:\/\/cdn.shopify.com\/s\/files\/1\/1829\/5343\/files\/Grace_Singleton_Headshot_Circle_240x240.png?v=1729792521\" style=\"margin: 15px; float: right;\"\u003eGrace Singleton came to Ann Arbor with a background in culinary arts and started working at Zingerman’s Deli in 2002. Just two years later, she became a Managing Partner. Since then, the business has grown into a $17 million business with over 200 employees, three Managing Partners, and countless tasks to balance. From setting staff schedules to leading public tastings to planning catering events to navigating difficult conversations, Grace oversees a lot. But the most important thing she focuses on is managing her time.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eAs a lover of learning and sharing knowledge, Grace turned her own time management journey into an internal class for emerging leaders at Zingerman’s to explore their own relationships with time. Over time (see what we did there?), her skills in delegation, prioritization, and making space for what matters have allowed her to expand her role to support the greater Zingerman’s ecosystem and become more involved with non-profits in the Ann Arbor community.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cspan style=\"font-weight: 400;\"\u003eWe're thrilled to bring Grace's expertise to you!\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"ZingTrain","offers":[{"title":"October 14, 2026 | 1:00-3:30PM Eastern","offer_id":52143048360167,"sku":"WSV-TIME-261014","price":195.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1829\/5343\/files\/Clock_w_person_arms.png?v=1745501689"},{"product_id":"inclusive-leadership","title":"Inclusive Leadership","description":"\u003cdiv class=\"course-details\" id=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003ekey takeaways\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eWhat you'll learn\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003eThe benefits of building an inclusive workplace where everyone thrives\u003c\/li\u003e\n\u003cli\u003eThe key qualities and traits of an inclusive leader\u003c\/li\u003e\n\u003cli\u003eHow to evaluate your current systems and practices to find opportunities for greater equity and inclusion\u003c\/li\u003e\n\u003cli\u003eThe advantages of learning alongside participants who face similar challenges\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"course-details top-50\" id=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003edetails, details\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eUpcoming Dates\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003e\u003cspan data-sheets-root=\"1\"\u003eJuly 8, 2026 | 1:00-3:30PM Eastern\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan data-sheets-root=\"1\"\u003eOctober 21, 2026 | 1:00-3:30PM Eastern\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\nFor an awesome virtual experience, we've got loads of information and tips on \u003ca href=\"https:\/\/www.zingtrain.com\/what-to-expect\/\" target=\"_blank\"\u003e\u003cspan style=\"color: #45818e;\"\u003e\u003cstrong\u003ewhat to expect in a ZingTrain virtual workshop,\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e including what information you'll get in advance, and so much more!\u003c\/div\u003e\n\u003c!-- End of List of Event Details --\u003e","brand":"ZingTrain","offers":[{"title":"July 8\u0026#44 2026 | 1:00PM-3:30PM Eastern","offer_id":51735976378599,"sku":"WSV-INCL-260708","price":195.0,"currency_code":"USD","in_stock":true},{"title":"October 21, 2026 | 1:00-3:30PM Eastern","offer_id":52143052095719,"sku":"WSV-INCL-261021","price":195.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1829\/5343\/files\/Boat_w_People.png?v=1742924871"},{"product_id":"building-an-annual-plan","title":"Building an Annual Plan","description":"\u003cdiv class=\"course-details\" id=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003ekey takeaways\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eWhat you'll learn\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003eThe elements of an effective annual plan and what components to consider including in your own plan\u003c\/li\u003e\n\u003cli\u003eHow to draft a plan to help your organization achieve success\u003c\/li\u003e\n\u003cli\u003eThe advantages of learning alongside participants who face similar challenges\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"course-details top-50\" id=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003edetails, details\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eUpcoming Dates\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003eNovember 2, 2026 | 1:00-3:30PM Eastern\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\nFor an awesome virtual experience, we've got loads of information and tips on \u003ca href=\"https:\/\/www.zingtrain.com\/what-to-expect\/\" target=\"_blank\"\u003e\u003cspan style=\"color: #45818e;\"\u003e\u003cstrong\u003ewhat to expect in a ZingTrain virtual workshop,\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e including what information you'll get in advance, and so much more!\u003c\/div\u003e\n\u003c!-- End of List of Event Details --\u003e","brand":"ZingTrain","offers":[{"title":"November 2, 2026 | 1:00-3:30PM Eastern","offer_id":52143054127335,"sku":"WSV-ZAPP-261102","price":195.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1829\/5343\/files\/Home_hero_-_horizontal.png?v=1745501688"},{"product_id":"exceptional-meetings","title":"How to Have Exceptional Meetings","description":"\u003cdiv id=\"course-details\" class=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003ekey takeaways\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eWhat you'll learn\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003eNew tools and techniques to design exceptional meetings that people want to attend\u003c\/li\u003e\n\u003cli\u003eHow to write an effective agenda and assign key roles\u003c\/li\u003e\n\u003cli\u003eThe advantages of learning alongside participants who face similar challenges\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"course-details\" class=\"course-details top-50\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003edetails, details\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eUpcoming Dates\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003eJuly 27, 2026 | 1:00-3:30PM Eastern\u003c\/li\u003e\n\u003cli\u003eOctober 5, 2026 | 1:00-3:30PM Eastern\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\nFor an awesome virtual experience, we've got loads of information and tips on \u003ca href=\"https:\/\/www.zingtrain.com\/what-to-expect\/\" target=\"_blank\"\u003e\u003cspan style=\"color: #45818e;\"\u003e\u003cstrong\u003ewhat to expect in a ZingTrain virtual workshop,\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e including what information you'll get in advance, and so much more!\u003c\/div\u003e\n\u003c!-- End of List of Event Details --\u003e","brand":"ZingTrain","offers":[{"title":"July 27, 2026 | 1:00PM-3:30PM Eastern","offer_id":52116384448743,"sku":"WSV-MEET-260727","price":195.0,"currency_code":"USD","in_stock":true},{"title":"October 5, 2026 | 1:00PM-3:30PM Eastern","offer_id":52143038267623,"sku":"WSV-MEET-261005","price":195.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1829\/5343\/files\/Meetingorhuddleattable-nolaptop.png?v=1755092764"},{"product_id":"handling-difficult-customer-interactions","title":"Handling Difficult Customer Interactions","description":"\u003cdiv class=\"course-details\" id=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003ekey takeaways\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eWhat you'll learn\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003eNew tools \u0026amp; techniques to better handle difficult customer interactions\u003c\/li\u003e\n\u003cli\u003eHow to develop resources to equip others in your business to diffuse situations and respond with grace and dignity\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eThe advantages of learning alongside participants who face similar challenges\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"course-details top-50\" id=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003edetails, details\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003ch2\u003eUpcoming Dates\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli\u003eSeptember 15, 2026 | 1:00-3:30PM Eastern\u003cbr\u003e\n\u003c\/li\u003e\n\u003cli\u003eDecember 10, 2026 | 1:00-3:30PM Eastern\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\nFor an awesome virtual experience, we've got loads of information and tips on \u003ca href=\"https:\/\/www.zingtrain.com\/what-to-expect\/\" target=\"_blank\"\u003e\u003cspan style=\"color: #45818e;\"\u003e\u003cstrong\u003ewhat to expect in a ZingTrain virtual workshop,\u003c\/strong\u003e\u003c\/span\u003e\u003c\/a\u003e including what information you'll get in advance, and so much more!\u003c\/div\u003e\n\u003cp\u003e\u003c!-- End of List of Event Details --\u003e\u003c\/p\u003e","brand":"ZingTrain","offers":[{"title":"September 15, 2026 | 1:00-3:30PM Eastern","offer_id":52284980396263,"sku":"WSV-DIFF-260915","price":195.0,"currency_code":"USD","in_stock":true},{"title":"December 10, 2026 | 1:00-3:30PM Eastern","offer_id":52142949335271,"sku":"WSV-DIFF-261210","price":195.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1829\/5343\/files\/Angrypersonhappypersonwarrows.png?v=1758134210"}],"url":"https:\/\/shop.zingtrain.com\/collections\/virtual-workshops.oembed?page=3","provider":"ZingTrain","version":"1.0","type":"link"}