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COURAGEOUS CONVERSATIONS: Effectively Navigate Conflict in the Workplace

Handle conflict like a pro! Have you ever wanted to address something “tough” with a coworker but not known where to start? Or perhaps you prefer to avoid conflict altogether? Conflict in the workplace can be tricky and knowing how to navigate it well can make a huge difference to yourself, your staff and coworkers. Taking the time to practice and teach staff how to have Courageous Conversations helps foster a work environment that encourages respectful and effective dialogue during times of conflict. In this workshop we explore Courageous Conversations. We’ll share with you the tools we believe can help you communicate more effectively, including the 7 steps to having an effective courageous conversation. You’ll leave with new strategies for handling conflict and a boost in confidence for the next time you find yourself in a sticky situation!

event takeaways

What You'll Learn

  • Recognize and better handle workplace conflict.
  • Learn how to engage effectively in a courageous conversation.
  • Practice the skills needed to have a courageous conversation.
  • Develop a network of like-minded peers to call upon when roadblocks arise.
Details, details

Here's what you need to know...

Workshops run from 8AM - 12NOON. We'll have a light breakfast and plenty of coffee waiting for you from 7:30AM onwards.

Our training facility is located HERE - in the heart of Zingerman’s Southside campus, just a scone’s throw away from Zingerman’s Bakehouse, Zingerman's Candy Manufactory, Zingerman’s Coffee Company, and Zingerman’s Creamery. We don’t actually advocate throwing scones at them, but you can stop by to pick up lunch, a cappuccino, some peanut brittle or a half pound of fresh cream cheese after the workshop!

the trainers

The Trainers

May 20, 2020

Katie Frank

Elnian Gilbert


COURAGEOUS CONVERSATIONS: Effectively Navigate Conflict in the Workplace

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Special Deals:
Buy any 2 seats, get 25% off the 3rd seat
Buy any 3 seats, get 50% off the 4th seat
Buy any 4 seats, get the 5th seat free!
Or, get an open seminar seat to qualify

refund policy

ZingTrain Cancellation & Refund Policy: We understand that your plans can change unexpectedly. If you need to cancel a ZingTrain 2-Day Seminar or 4-Hour Workshop with more than 14 days notice, we will happily give you a full refund (although we will be sad not to see you!) or credit towards a future session. Within 7-14 days we will refund 50%; no refunds for cancellations with less than 7 days notice. Credits expire after 5 years.