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How To Improve

Is your business experiencing more demand than you’re currently able to meet?
Do you feel as if your intelligence and experience aren’t being fully leveraged at work?
Likewise for the intelligence and experience of your staff?
Then this seminar is for you. Learn from our successes and challenges with LEAN so far and hear why it's a good path to be on. You'll learn from Zingerman's front-line staff and managers who are spearheading process improvement projects and you'll leave with specific tools to start projects of your own. Not just for production facilities, our Path to Lean can be successfully applied to services, office operations, training, leadership - really just about any aspect of business, or life - even your laundry!

Key Takeaways

What You'll Learn...

  • Explore Continuous Improvement (LEAN) and get equipped with actionable ways to improve systems in your organization right away.
  • Discover how Zingerman’s is using Continuous Improvement in a variety of ways.
  • Use new knowledge to assist current and future leaders in your organization.
  • Develop a network of peers to call upon for support, to share in successes and get past roadblocks. Laugh out loud, have a-ha moments and realize that lots of well-meaning and well-run organizations face the challenges you do.
  • Tour Zingerman’s Deli and Zingerman’s Bakehouse for a behind-the-scenes peek of how we do things here.
  • Eat delicious breakfasts, lunches, snacks and treats made especially for you by several Zingerman’s businesses. Attendees rarely leave hungry...

At this event...

Day One

8:00 AM
Welcome, Introductions, Overview
Continuous Improvement: Why do it?
Zingerman's History and Vision
5 Needs of a Supervisor
Stewardship Compact


12:45 PM
Candy Manufactory Tour
Standard Operating Procedures
Implementers' Panel
Reflection and Overview of Day 2

4:00 PM

Carpool to Deli

4:45 PM

Deli Sandwich Line Tour

5:45 PM


Day Two

7:00 AM

Tour of Zingerman's Bakehouse (optional)

7:30 AM

Breakfast Available

8:00 AM
Mistake/Accident Proofing
Creating a Task Board

11:45 AM

12:30 PM
Bus to Mail Order and Tour

2:15 PM
Return to ZingTrain
Action Planning

4:00 PM


“I enjoy hearing other people's real world examples and I like the tours. I feel that seeing the teaching in action is not only helpful, but necessary, to really grasp the concepts. I like that all the concepts were easily applied to my business.”

the trainers

The Trainers

April 20-21, 2020

Arianna Tellez

Maggie Bayless


How To Improve

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Special Deals:
Buy any 2 seats, get 25% off the 3rd seat
Buy any 3 seats, get 50% off the 4th seat
Buy any 4 seats, get the 5th seat free!
Or, get an open seminar seat to qualify

refund policy

ZingTrain Cancellation & Refund Policy: We understand that your plans can change unexpectedly. If you need to cancel a ZingTrain 2-Day Seminar or 4-Hour Workshop with more than 14 days notice, we will happily give you a full refund (although we will be sad not to see you!) or credit towards a future session. Within 7-14 days we will refund 50%; no refunds for cancellations with less than 7 days notice. Credits expire after 5 years.