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PEOPLE: Attracting, Interviewing and Hiring for Great Service

Make all-star hires! "Where do you find your staff? What are your secrets?! Maybe you’re successful because you’re hiring in Ann Arbor!?" We hear this a lot at Zingerman's. And the truth is, there aren't any secrets in making a great hire. However, we've found that having a consistent hiring process that focuses on great customer service does help us attract and retain really great staff.

event takeaways

What You'll Learn

  • Learn how and where Zingerman's sources applicants.
  • Design interview questions that help identify an applicant's aptitude to match with job requirements.
  • Get examples for job descriptions and interview questions that can be adapted to your business.
  • Build confidence to improve your interview process and prepare for your next great hire!
  • Develop a network of like-minded peers to call upon when roadblocks arise.
Details, details

Here's what you need to know...

Workshops run from 8AM - 12NOON. We'll have a light breakfast and plenty of coffee waiting for you from 7:30AM onwards.

Our training facility is located HERE - in the heart of Zingerman’s Southside campus, just a scone’s throw away from Zingerman’s Bakehouse, Zingerman's Candy Manufactory, Zingerman’s Coffee Company, and Zingerman’s Creamery. We don’t actually advocate throwing scones at them, but you can stop by to pick up lunch, a cappuccino, some peanut brittle or a half pound of fresh cream cheese after the workshop!

the trainers

The Trainers

April 8, 2020

Katie Frank

Arianna Tellez


PEOPLE: Attracting, Interviewing and Hiring for Great Service

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Special Deals:
Buy any 2 seats, get 25% off the 3rd seat
Buy any 3 seats, get 50% off the 4th seat
Buy any 4 seats, get the 5th seat free!
Or, get an open seminar seat to qualify

refund policy

ZingTrain Cancellation & Refund Policy: We understand that your plans can change unexpectedly. If you need to cancel a ZingTrain 2-Day Seminar or 4-Hour Workshop with more than 14 days notice, we will happily give you a full refund (although we will be sad not to see you!) or credit towards a future session. Within 7-14 days we will refund 50%; no refunds for cancellations with less than 7 days notice. Credits expire after 5 years.