{"product_id":"service-101","title":"Service Track","description":"\u003cdiv id=\"course-details\" class=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003eHandling details, details\u003c\/span\u003e\n\u003ch2\u003eChoose your Dates\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cbr\u003e\u003cstrong\u003eWinter Session\u003c\/strong\u003e\u003cbr\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\u003c\/ul\u003e\n\u003cul class=\"event-orange-box-list black-font-montserrat-16-600 seventy-five margin-horizontal-auto\"\u003e\n\u003cli style=\"color: rgb(0, 0, 0);\"\u003e\n\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003cstrong\u003eThe Art of Giving Great Service: \u003c\/strong\u003eMonday February 22, 2027 1:00 -3:30 pm Eastern\u003c\/span\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003cstrong\u003e\u003c\/strong\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"color: rgb(0, 0, 0);\"\u003e\n\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003cstrong\u003eHandling Difficult Customer Interactions: \u003c\/strong\u003eThursday March 4, 2027 1:00 - 3:30 pm Eastern\u003c\/span\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003cli style=\"color: rgb(0, 0, 0);\"\u003e\u003cspan style=\"color: rgb(0, 0, 0);\"\u003e\u003cstrong\u003eKeeping Score on Service:\u003c\/strong\u003e Monday March 15, 2027 1:00 - 3:30 pm Eastern\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/div\u003e\n\u003cdiv id=\"course-details\" class=\"course-details\"\u003e\n\u003cmeta charset=\"utf-8\"\u003e \u003cspan class=\"about-us-eyebrow course\"\u003ekey takeaways\u003c\/span\u003e\n\u003ch2\u003eWhat you'll learn\u003c\/h2\u003e\n\u003chr class=\"dotted\"\u003e\n\u003cul\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eKey elements of a great service culture and techniques to start improving right away.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003eA dependable approach for navigating difficult customer interactions.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\u003cspan\u003ePractical ways to capture and measure customer feedback, and turn it into action.\u003c\/span\u003e\u003c\/li\u003e\n\u003cli dir=\"ltr\" role=\"presentation\"\u003e\n\u003cspan\u003eExamples and tools from Zingerman's own approach to service.\u003c\/span\u003e\u003cspan\u003e\u003c\/span\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cspan style=\"font-family: -apple-system, BlinkMacSystemFont, 'San Francisco', 'Segoe UI', Roboto, 'Helvetica Neue', sans-serif; font-size: 0.875rem;\"\u003e\u003cb id=\"docs-internal-guid-bae73e16-7fff-d2a9-c575-6fc2d46328a4\"\u003e\u003c\/b\u003eThe workshops are scheduled close together so you can build momentum, try new tools between sessions, and see how the pieces fit together. Attend all four for the full picture and the best price.\u003c\/span\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c!-- End of List of Event Details --\u003e\n\u003cdiv class=\"trainers-row\"\u003e\n\u003cdiv\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e","brand":"ZingTrain","offers":[{"title":"Spring Session | March 25 - April 22, 2027","offer_id":52812135563495,"sku":"TRK-SERV-2702","price":300.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/1829\/5343\/products\/AGGS_b84e18a8-5d5e-4c39-be94-f9a9f68ea673.png?v=1626359627","url":"https:\/\/shop.zingtrain.com\/products\/service-101","provider":"ZingTrain","version":"1.0","type":"link"}