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TRAINING: Create an Immediate Impact with Bottom-Line Training®

Create truly awesome training in your business. Here at Zingerman's, we believe that most of the credit for receiving national recognition for giving great service goes to our exceptional staff who, in turn, often credit their exceptional training! We don't believe in training for its own sake or just because it's the right thing to do (although it is!). We firmly believe that the best and most successful training positively changes behavior and, therefore, positively affects our business's bottom lines. Come to this session to hear the key elements of how we design and deliver our staff training. We believe in our approach to training so much that we've trademarked it – we call it Bottom-Line Training®. And we eagerly share it with organizations and businesses all over the country!

event takeaways

What You'll Learn

  • Learn about Bottom-Line Training® and its benefits
  • Become familiar with Zingerman's 4 Training Plan Questions and Zingerman's Training Compact, and learn how to use them to develop Training Plans.
  • Develop an action plan to begin implementing training improvements in your business or department right away!
  • Develop a network of like-minded peers to call upon when roadblocks arise.
Details, details

Here's what you need to know...

Workshops run from 8AM - 12NOON. We'll have a light breakfast and plenty of coffee waiting for you from 7:30AM onwards.

Our training facility is located HERE - in the heart of Zingerman’s Southside campus, just a scone’s throw away from Zingerman’s Bakehouse, Zingerman's Candy Manufactory, Zingerman’s Coffee Company, and Zingerman’s Creamery. We don’t actually advocate throwing scones at them, but you can stop by to pick up lunch, a cappuccino, some peanut brittle or a half pound of fresh cream cheese after the workshop!

the trainers

The Trainers

April 29, 2020

Katie Frank

Elnian Gilbert


TRAINING: Create an Immediate Impact with Bottom-Line Training®

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Special Deals:
Buy any 2 seats, get 25% off the 3rd seat
Buy any 3 seats, get 50% off the 4th seat
Buy any 4 seats, get the 5th seat free!
Or, get an open seminar seat to qualify

refund policy

ZingTrain Cancellation & Refund Policy: We understand that your plans can change unexpectedly. If you need to cancel a ZingTrain 2-Day Seminar or 4-Hour Workshop with more than 14 days notice, we will happily give you a full refund (although we will be sad not to see you!) or credit towards a future session. Within 7-14 days we will refund 50%; no refunds for cancellations with less than 7 days notice. Credits expire after 5 years.