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In-Person Seminar

Systems for Supporting Staff

When it comes to keeping your employees engaged and thriving while doing work that benefits your organization's bottom line(s) and culture, there's a lot to consider… How do I hire the most qualified people? What training will effectively (and quickly) set my employees and the business up for success? When an employee leaves the organization, how can I ensure that both they and the business can thrive moving forward? This seminar is perfect for anyone who manages people, and loves tools to help them succeed!

September Special! We're launching our first Implementation Assist program for folks who attend this seminar on September 16-17, 2025. Join a new collaborative experience in the weeks following your seminar to turn your insights into action! Scroll down for details.

Systems for Supporting Staff
Key Takeaways

What You'll Learn

  • Discover tools and techniques to improve the staff experience in your organization. Keep your employees engaged and thriving while doing work that benefits your organization’s bottom lines and culture.
  • Explore and get inspired by Zingerman's approach to building a culture of innovation, entrepreneurship, and personal responsibility, balanced by the need for legal compliance.
  • Hire the most qualified people for your business and help them succeed through great training, effective performance management, handling conflict well, and so much more!
  • Develop a network of peers to call upon for support, to share in successes and get past roadblocks. Laugh out loud, have a-ha moments and realize that lots of well-meaning and well-run organizations face the challenges you do.
  • Tour Zingerman's Deli and Zingerman’s Bakehouse for a behind-the-scenes peek of how we do things here.
  • Eat delicious breakfasts, lunches, snacks and treats made especially for you by several Zingerman’s businesses. Attendees rarely leave hungry.
itinerary

At this event

Day One

8:00 AM
Breakfast Available
8:30 AM
Welcome, Introductions, Overview
Zingerman's History and Vision
The Employment Lifecycle
Stage One: Hiring the Most Qualified People
Sourcing Candidates
Interviewing and Hiring
NOON
Lunch
1:00 PM
Stage Two: Helping Staff Succeed
Importance of Documented Expectations
Providing Effective Feedback
Role Plays
4:00 PM
Adjourn
4:30 PM
Tour of Zingerman's Deli (optional)

Day Two

7:30 AM
Tour of Zingerman's Bakehouse (optional)
8:00 AM
Breakfast Available
8:30 AM
Welcome back, Overview, Debrief Day 1
Creative Tension: Compliance vs. Culture
Diversity & Inclusion at Zingerman's
Effective Performance Reviews
Solving Performance Problems & Handling Conflict
Compensation/Benefits
Stage Three: Assisting Departing Staff
Terminations & Exit Interviews
Alumni Network
NOON
Lunch
1:00 PM
Open Forum (Q&A with staff panel)
Bottom-Line Change®
Final Reflection, Debrief, Evaluations
4:00 PM
Adjourn
new offering!

Implementation Assist

Attending a two-day seminar is a mighty investment in yourself - now, how do you successfully turn inspiration into action once you get back to work? We want to help you find out, so we’re launching our first Implementation Assist program following this seminar in September 2025!

Join us to discover what can happen when we create space for post-seminar learning and collaboration to continue, in the spirit of taking action together. 

Introductory Price: $100/person

How It Works

Over six weeks, you'll work with your trainer and fellow participants through a mix of live virtual sessions and an asynchronous online community, all designed to support your success implementing what you learned in the seminar.

Three Live Virtual Sessions
 Wednesday, October 8, 22, and November 5, 2025
3:00-4:00 PM (ET) via Zoom*

24/7 Online Community Access
Share your assignments, help solve problems, easily access resources, and have ongoing collaborative conversations with one another.

Plus! You will help us shape a new community experience to make it as valuable as possible for yourself and future ZingTrainees!

Weekly Time Commitment: Approx. 2 hours/week

*Recordings will be shared if you need to miss a session

Add this experience to your seminar registration now, or give it some thought! You’ll have the opportunity to sign up through the end of the seminar.

 “I'm always so impressed with the realistic, digestible, approach to breaking down the critical information and making it actionable!"

In-Person Seminar

Systems for Supporting Staff

$1,650.00
$1,650.00
Sold out

+$100 for Implementation Assist (Sept only)

Flying solo? Book 30+ days out and save $250

Bringing a flock? Buy 2+ seats and save 20% (Our open seminar seats qualify here, too!)

refund policy

ZingTrain Cancellation Policy: We know things happen, and sometimes at the last minute… That’s why our refund policy has a lot of mutual trust and respect baked into the cake. If you need to modify or cancel your registration for any of ZingTrain’s in-person seminars/workshops or virtual trainings, we ask that you let us know as soon as possible and we’ll work something out. We’d be happy to talk you through alternate options or offer you a refund. Please email us at zingtrain@zingermans.com or give us a call at (734) 930-1919. Unused credits will expire after 5 years.
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