Working with Zing - A Hiring Guide and Employee Management Class

Systems for Supporting Staff

Regular price $1,250.00 Sale

  • BUY ANY 4, GET THE 5TH SEAT FREE
  • BUY ANY 3, GET 50% OFF THE 4TH SEAT
  • BUY ANY 2, GET 25% OFF THE 3RD SEAT
  • GET AN OPEN SEMINAR SEAT TO QUALIFY FOR DISCOUNTS

  • Our approach to HR & Management Practices. Interviews. Performance Reviews. The works.

    All about the systems and techniques Zingerman’s uses at every stage of the Employee Life Cycle. Not at all about HR laws and policies, but respectful of them, this seminar covers how we create HR systems and Management best practices that serve your organization’s bottom lines and culture, all while delivering a rewarding experience to employees!

    For managers looking for ways to help your team excel, small business owners needing to don yet another hat and HR professionals looking for a different perspective!


    Come to this 2-day seminar to:

    • Be able to explain how Zingerman's works to build a culture of innovation, entrepreneurship, and personal responsibility, balanced by the need for legal compliance.
    • Learn about the stages of the Employment Lifecycle and the role that managers play in each stage.
    • Acquire a variety of new tips, tools and techniques to improve the staff experience in your own organization.
    • Find a network of peers to call upon to help you get past roadblocks.
    • Laugh out loud, have a-ha moments and realize that lots of well-meaning and well-run organizations face the challenges you do.
    • Tour Zingerman’s Deli and Zingerman’s Bakehouse for a behind-the-scenes peek of how we do things here.
    • Eat delicious Zingerman’s breakfasts and lunches catered by our oldest and newest businesses, and everything in between.
    • Get buzzed on coffee roasted by Zingerman’s Coffee Company and treats from Zingerman’s Bakehouse, Creamery and Candy Company!
    THE FINE PRINT:
    ZingTrain Cancellation & Refund Policy: We understand that your plans can change unexpectedly. If you need to cancel a ZingTrain 2-Day Seminar or 4-Hour Workshop with more than 14 days notice, we will happily give you a full refund (although we will be sad not to see you!) or credit towards a future session. Within 7-14 days we will refund 50%; no refunds for cancellations with less than 7 days notice. Credits expire after 5 years.

      Itinerary

      DAY ONE

      7:30AM Breakfast available
      8:00AM Welcome, Introductions, Overview
      Zingerman's History and Vision
      The Employment Lifecycle
      Stage One: Hiring the Right People
      Sourcing Candidates
      Interviewing and Hiring
      Noon Lunch
      1:00PM Stage Two: Helping Staff Succeed
      Importance of Documented Expectations
      Providing Effective Feedback
      Role Plays
      4:00PM Adjourn
      4:30PM Tour of Zingerman's Deli (optional)

      DAY TWO

      7:00AM Tour of Zingerman's Bakehouse (optional)
      7:30AM Breakfast available
      8:00AM Welcome back, Overview, Debrief Day 1
      Creative Tension: Compliance vs. Culture
      Diversity & Inclusion at Zingerman's
      Stage Two: Helping Staff Succeed (cont'd)
      Effective Performance Reviews
      Solving Performance Problems
      Handling Conflict
      Compensation/Benefits
      Stage Three: Assisting Departing Staff
      Terminations
      Exit Interviews
      Alumni Network
      Noon Lunch
      1:00PM Open Forum (Q&A with staff panel)
      Bottom-Line Change
      Final Reflection, Debrief, Evaluations
      4:00PM Adjourn