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In-Person Seminar

The Art of Giving Great Service

Create a Customer Service Culture People Rave About

Great service doesn’t happen by accident - it’s the result of clear systems, shared values, and leaders who know how to create an environment where employees can thrive. In this engaging and practical seminar, you'll learn the proven customer service tools and frameworks that have helped Zingerman’s build a world-renowned reputation for exceptional service.

Whether you're looking to elevate the customer experience, handle complaints more effectively, or create greater consistency across your team, you'll leave The Art of Giving Great Service Seminar with actionable ideas you can put to work immediately.

The Art of Giving Great Service
why atTend tHiS sEminAr
  • You will gain a time-tested framework that provides a structure to evaluate, identify opportunities, and strengthen your service culture.
  • You can improve your team’s service delivery with practical tools that you can use to teach, implement, and support consistently great service.
  • You will learn with other leaders who have faced their own service challenges and triumphs.
  • You will strengthen your complaint-handling skills using a clear, step-by-step approach that helps preserve relationships and trust.

 

wHo this SeminaR is for
  • Business owners who want service to be part of their culture, not just a training topic.
  • Anyone who is tired of hearing the same complaints from customers over and over again.
  • Managers who wish their team would deliver a more consistent customer experience without constant reminders.
  • Those who are always looking for more ways to provide great service to everyone they come in contact with
What you'lL leAve with
  • Practical service tools that apply to any industry or organization that you can use immediately
  • A framework for handling difficult customer situations with confidence, whether you can resolve the complaint or not
  • Strategies for strengthening/creating a service-oriented culture across your organization
  • Fresh inspiration, new connections, and plenty of ideas to take home and share with your team
In-Person Seminar

The Art of Giving Great Service

$1,650.00
$1,650.00
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Flying solo? Book 30+ days out and save $250

Bringing a flock? Buy 2+ seats and save 20% (Our open seminar seats qualify here, too!)

refund policy

ZingTrain Cancellation Policy: We know things happen, and sometimes at the last minute… That’s why our refund policy has a lot of mutual trust and respect baked into the cake. If you need to modify or cancel your registration for any of ZingTrain’s in-person seminars/workshops or virtual trainings, we ask that you let us know as soon as possible and we’ll work something out. We’d be happy to talk you through alternate options or offer you a refund. Please email us at zingtrain@zingermans.com or give us a call at (734) 930-1919. Unused credits will expire after 5 years.
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