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Virtual Training

Courageous Conversations

Regardless of how great our workplace is, it's natural that interpersonal conflict arises between individuals. Maybe someone said something that hurt your feelings or they left you hanging on a work project. Rather than shy away from saying anything, or waiting until you blow up in anger, we'll give you tools to consider your next steps.

In this workshop, we begin with the decision about whether or not it's time for you to Go Direct and have a courageous conversation. Then we share tools for preparing yourself before diving into the steps for engaging in the conversation.

We conclude the workshop with a supportive, breakout-room-based role play, giving you the change to practice before testing out these new tools on real-life situations. We find that taking the time to practice having courageous conversations helps foster a work environment that encourages respectful and effective dialogue during times of conflict.

Courageous Conversations
Key takeaways

What you'll learn


  • How to recognize and better handle interpersonal workplace conflict
  • How to engage effectively in a Courageous Conversation
  • The advantages of learning alongside participants who face similar challenges
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    Upcoming Dates


    • July 15, 2024 | 1:00PM-3:30PM ET
    • September 12, 2024 | 11:00AM-1:30PM ET
    • November 18, 2024 | 1:00PM-3:30PM ET*

      For an awesome virtual experience, we've got loads of information and tips on what to expect in a ZingTrain virtual workshop, including what information you'll get in advance, and so much more!

      *For the sake of knowing all your options, this virtual workshop is also a member in our Leadership Development Workshop Series, a seasonal bundle of eight virtual workshops designed to build leadership skills and help you grow alongside a cohort of others. Learn more!
      Virtual Training

      Courageous Conversations

      Regular price
      $195.00
      Sale price
      $195.00
      Regular price
      $195.00
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      refund policy

      ZingTrain Cancellation Policy: We know things happen, and sometimes at the last minute… That’s why our refund policy has a lot of mutual trust and respect baked into the cake. If you need to modify or cancel your registration for any of ZingTrain’s in-person seminars/workshops or virtual trainings, we ask that you let us know as soon as possible and we’ll work something out. We’d be happy to talk you through alternate options or offer you a refund. Please email us at zingtrain@zingermans.com or give us a call at (734) 930-1919. Unused credits will expire after 5 years.