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Change Management Toolkit

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Change Management Toolkit
The Details

Let’s Make Effective Organizational Change!

At Zingerman's, we've learned we can’t stop change from happening, but we can get better at managing the process. We came up with a recipe to tackle change - one we can teach, practice, refine, and reuse. We call it Bottom Line Change®, and we use it to roll out all changes in our organization - no matter how big or small they are.

Our Change Management Toolkit will guide you through Zingerman’s change management process and support you through working on actual changes within your business during our semi-annual live sessions!

what you get

Toolkit Includes

  • Lifetime access to our Bottom-Line Change® self-paced course
  • A semi-annual invitation to four weeks of live implementations sessions with our trainers to supplement your learning and bolster a change you are working on
  • Time to practice our change recipe in real-time and get feedback along the way
  • A network of like-minded peers to call upon when roadblocks arise

Our next round of live sessions will be held in Fall 2024.

What to expect


  • Explain why an effective, repeatable process for change management is essential to organizational success
  • Follow the Bottom-Line Change® recipe to engage others in ideas that you want to move forward
  • Use new skills and knowledge to improve your organization's performance

“It gives me a blueprint on how to handle change in a more successful way!"

try it now

Preview the first module of our Bottom-Line Change® self-paced course!


Live Weekly Sessions

During the weekly implementation session, ZingTrain trainers will provide more depth to the content and give feedback on your change, wherever you may be in the process! These are optional and will be recorded and shared.

more details


Do I have to join the live weekly sessions?

Nope! They are optional.

What if I can't make all the live weekly sessions?

That's okay! Every live session will be recorded and shared.

What if I don't have time to complete the pre-work for each live session?

The pre-work is optional and does not impact the experience you will have each week. You are welcome to attend the live sessions either way.

What’s the difference between this toolkit and your 2.5-hour virtual workshop on change?

This toolkit is self-directed and goes into more depth than our virtual workshop. You’ll also have the opportunity to work through the entire organizational change process with a cohort of peers every time we offer the live implementation sessions. ZingTrain trainers will address questions you and your cohort members have as you work through the process at your own pace.

How long will I have access to the Bottom-Line Change® self-paced course?

It's yours to keep!

How much time will this take each week?

In full, our self-paced course takes 2-3 hours to complete.

During the month of implementation sessions, plan on spending 1 hour/week in the session, and 15-30 minutes outside of each session to work on your own change project. More time can be spent reviewing the self-paced course, but it's not a requirement of attending the sessions.

How many people from our company can attend each live session?

As many people who want to buy the toolkit! We have found the best results in virtual training when participants are on each on their own devices in a private space. This allows them to fully participate as individuals: putting comments into chat, attending breakout rooms, etc.

Can I use my phone or tablet to participate?

We recommend taking the self-paced course using a computer.

For the live sessions, a computer is ideal, but tablets and phones will also work fine.

How many people can use the Bottom-Line Change® self-paced course?

The course is designed for an individual user, but it can be worked through with another person.

What software will be used?

The course is accessible through ZingTrain Academy, which is hosted on Teachable. The live weekly sessions will be hosted on Zoom, and you'll communicate with ZingTrain trainers via email between sessions.

What if this course isn't what I expected?

Our refund policy has a lot of mutual trust and respect baked into the cake. If you aren't satisfied with this product, please let us know as soon as possible and we'll work something out, by calling us at (734) 930-1919 or emailing We’d be happy to talk you through alternate options or offer you a refund.

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Change Management Toolkit

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refund policy

ZingTrain Cancellation Policy: We know things happen, and sometimes at the last minute… That’s why our refund policy has a lot of mutual trust and respect baked into the cake. If you need to modify or cancel your registration for any of ZingTrain’s in-person seminars/workshops or virtual trainings, we ask that you let us know as soon as possible and we’ll work something out. We’d be happy to talk you through alternate options or offer you a refund. Please email us at or give us a call at (734) 930-1919. Unused credits will expire after 5 years.