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Key Takeaways
What You'll Learn
- Techniques to get on the customer’s side and work together towards resolution.
- Tools to minimize complaints before they happen.
- Calming language and de-escalation techniques for really hairy situations.
Details, details
Here's what you need to know...
This workshop is offered:
Tuesday, October 6, 2020 | 9:00 - 10:30AM ET
Tuesday, October 6, 2020 | 4:00 - 5:30PM ET
For an awesome virtual experience, please be aware that for portions of the workshop, you will be asked to be on video. Also, be sure to grab a notebook or have a notes program open on your computer to take notes, doodle, etc. Your beverage of choice and / or a snack nearby are always a good bet, too!
Virtual Training
Handling Difficult Customer Interactions
- Regular price
- $45.00
- Sale price
- $45.00
- Regular price
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- Unit price
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ZingTrain Cancellation & Refund Policy: We understand that your plans can change unexpectedly. If you need to cancel a ZingTrain 2-Day Seminar or 4-Hour Workshop with more than 14 days notice, we will happily give you a full refund (although we will be sad not to see you!) or credit towards a future session. Within 7-14 days we will refund 50%; no refunds for cancellations with less than 7 days notice. Credits expire after 5 years.
