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Key Takeaways
What You'll Learn
- Techniques to get on the customer’s side and work together towards resolution.
- Tools to minimize complaints before they happen.
- Calming language and de-escalation techniques for really hairy situations.
Details, details
Here's what you need to know...
This workshop is offered:
No future sessions of this workshop planned at this time – we'll let you know if/when it returns!
For an awesome virtual experience, we've got loads of information and tips on what to expect in a ZingTrain Virtual Workshop, including when you can expect to get all of the workshop information, and so much more!
Virtual Training
Handling Difficult Customer Interactions
- Regular price
- $45.00
- Sale price
- $45.00
- Regular price
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- Unit price
- per
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ZingTrain Cancellation Policy: We know things happen, and sometimes at the last minute… That’s why our refund policy has a lot of mutual trust and respect baked into the cake.
If you need to modify or cancel your registration for any of ZingTrain’s in-person seminars/workshops or virtual trainings, we ask that you let us know as soon as possible and we’ll work something out.
We’d be happy to talk you through alternate options or offer you a refund. Please email us at zingtrain@zingermans.com or give us a call at (734) 930-1919. Unused credits will expire after 5 years.
