

What You'll Learn
- Techniques to get on the customer’s side and work together towards resolution.
- Tools to minimize complaints before they happen.
- Calming language and de-escalation techniques for really hairy situations.
Here's what you need to know...
This workshop is offered:
Thursday, February 11, 2021 | 1:30 - 3:00PM ET
For an awesome virtual experience, please be aware that for portions of the workshop, you will be asked to be on video. Also, be sure to grab a notebook or have a notes program open on your computer to take notes, doodle, etc. Your beverage of choice and / or a snack nearby are always a good bet, too!
Handling Difficult Customer Interactions
- Regular price
- $45.00
- Sale price
- $45.00
- Regular price
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- Unit price
- per