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In-Person Seminar

Open Book Management

It IS possible to have fun with finance! A radical approach to running a business, Open Book Management empowers everyone in an organization to actively participate in tracking metrics that directly contribute to business success. By tracking key numbers and learning the story behind the scoreboard results, employees get a real sense of how they directly impact the success of the business. And it works for all industries! Explore what Open Book is, why it works and what it looks like in the day-to-day.

Open Book Management
Key Takeaways

What You'll Learn

  • Gain a comprehensive understanding of what Open Book Management is, why it works, and how Zingerman’s has adapted it and is successfully using it across all ten businesses, with 700+ employees.
  • Acquire a variety of new tools and techniques for educating and empowering staff to make sound financial decisions.
  • Figure out whether to and how to pursue or expand a culture of Open Book finance in your organization.
  • Witness (and participate in!) a real, live Open Book finance huddle.
  • Develop a network of peers to call upon for support, to share in successes and get past roadblocks. Laugh out loud, have a-ha moments and realize that lots of well-meaning and well-run organizations face the challenges you do.
  • Tour Zingerman’s Deli and Zingerman’s Bakehouse for a behind-the-scenes peek of how we do things here.
  • Eat delicious breakfasts, lunches, snacks and treats made especially for you by several Zingerman’s businesses. Attendees rarely leave hungry.

At this event

Day One

8:00 AM Breakfast available

8:30 AM Welcome, Introductions, Overview
Zingerman's History and Vision
Why Open Book Finance?
Zingerman's 3 Steps to Great Finance
Step #1: Know and Teach the Rules of ZCoB Finance
Step #2: Keep Score

NOON Lunch

1:00 PM Step #2: Keep Score (cont.)

4:00 PM


4:30 PM

Tour of Zingerman's Deli (optional)

Day Two

7:30 AM Tour of Zingerman's Bakehouse (optional)

8:00 AM Breakfast available

8:30 AM Overview of Day 2
Step #2: Keep Score (cont.)
Observe Zingerman's Huddle
Step #3: Share the Success

NOON Lunch

1:00 PM Step #3: Share the Success (cont.)
Open Forum (Q&A with staff panel)
Final Reflection & Debrief

4:00 PM

“I feel such excitement around my employees contributing and being accountable for our numbers as a team."

In-Person Seminar

Open Book Management

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Buy multiple seminar seats and save money!

Buy any 2 seats, get 25% off the 3rd seat
Buy any 3 seats, get 50% off the 4th seat
Buy any 4 seats, get the 5th seat free!
(Hot Tip: Our open seminar seats qualify, too!)

refund policy

ZingTrain Cancellation Policy: We know things happen, and sometimes at the last minute… That’s why our refund policy has a lot of mutual trust and respect baked into the cake. If you need to modify or cancel your registration for any of ZingTrain’s in-person seminars/workshops or virtual trainings, we ask that you let us know as soon as possible and we’ll work something out. We’d be happy to talk you through alternate options or offer you a refund. Please email us at or give us a call at (734) 930-1919. Unused credits will expire after 5 years.