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Virtual Training

People: Attracting, Interviewing and Hiring for Great Service

"Where do you find your staff? What are your secrets?! Maybe you’re successful because you’re hiring in Ann Arbor!?" We hear this a lot! The truth is, there aren't any secrets or short cuts in making a great hire. However, we've found that having a consistent hiring process that focuses on great customer service does help us attract and retain really great staff. We’ll share our process, starting with clear job descriptions and going all the way to what happens once someone is hired to work with us.

Key Takeaways

What You'll Learn

  • How to design interview questions that help identify an applicant's aptitude to match with job requirements.
  • Examples of job descriptions and interview questions that can be adapted to your business.
  • Tools for building confidence and improving your interview process to prepare for your next great hire.
  • Develop a network of like-minded peers to call upon when roadblocks arise.
    Details, details

    Here's what you need to know...

    This workshop is offered:

    Tuesday, September 29, 2020 | 1:00PM - 3:30PM EDT 

    For an awesome virtual experience, please be aware that for portions of the workshop, you will be asked to be on video. Also, be sure to grab a notebook or have a notes program open on your computer to take notes, doodle, etc. Your beverage of choice and / or a snack nearby are always a good bet, too!

    Virtual Training

    People: Attracting, Interviewing and Hiring for Great Service

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    refund policy

    ZingTrain Cancellation & Refund Policy: We understand that your plans can change unexpectedly. If you need to cancel a ZingTrain 2-Day Seminar or 4-Hour Workshop with more than 14 days notice, we will happily give you a full refund (although we will be sad not to see you!) or credit towards a future session. Within 7-14 days we will refund 50%; no refunds for cancellations with less than 7 days notice. Credits expire after 5 years.